You are protected every time you place an order on Luxépolis. When you purchase an item, we keep your payment safe with Luxépolis until you've received your order. If your item does not match the description, please notify us within 3 days of delivery. After we verify your claim, we'll refund payment. If we don't hear from you by 3 days after your order is delivered, we'll assume everything is OK and release your payment to the seller. Once we release payment, all sales are final and no refunds will be... Read more

Luxépolis respects every individual's privacy and will ensure that a member's identity is not revealed to other buyers or sellers, if he or she so wishes. However for our record purposes, we will need correct details. Please go through the details of our Privacy Policy for complete peace of mind.